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Slumberland Product Warranty

Slumberland mattresses and boxspring divans carry a 15-year warranty* (Except SlumberKids Kidspaedic) against springing system damages, manufacturing defects or workmanship, commencing from the original date of purchase.

*10-year warranty only for SlumberKids Kidspaedic.

This warranty does not apply to the following condition
  • Fair wear and tear
  • Negligent usage (e.g. excessive bending, folding or long term sitting)
  • Normal body impression on upholstery (less than 3.8cm)
  • Rough handling, improper care/maintenance or usage of inappropriate divan
    (e.g. slatted divan, net bedframe that offer inadequate support, too small or uneven surface etc.)
  • Personal preferences of mattress comfort and accessories such as ticking, handle and ventilator etc.
In cases where repairing and replacement is needed due to manufacturing defects, we reserve the right to use an equivalent material instead of the original material.

The warranty is provided to the original purchaser only. To ensure the validity of the warranty, purchaser must present the invoice and delivery note when warranty services are required. Otherwise, we reserve the right to refuse to provide maintenance services.


E-Warranty Form

** Required Item
** Invoice No
** Serial No
Membership Card No.
** Name
** Address
** E-mail
** Tel (Mobile)
Tel (Resident)
** Date of Purchase
** Model Purchase Model

Others, Please specify :


Size

Others, Please specify :


Point of Purchase
Was this your first purchase of Slumberland?
Yes No
If this a replacement, what was the previous brand used?
Reason for purchasing your new bedding this time?
Current bed worm out/old
Moving to new home/apartment
Need an additional bed
Wedding
Medical/back problem
Dissatisfied with current bed
Others
What are the 3 main reasons you choose Slumberland?
Brand image
Previous experience
Apperance/style
Comfort
Recommended by families/friends
Recommended by sales person
Sales/promotions
Newspaper advertisement
Bus Body advertisement
Magazine advertisement
Internet
E-registration data is treated confidentiality.
Data provided will be retained in our files and may be used for LF Asia Ltd. market research studies.
I have read and agreed the warranty terms and conditions and privacy statement.






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